Digital Transformation in Human Resources

By September 7, 2018Blog, Global Mobility

Following the success of ICC’s recent seminar on digital transformation, we’ve put together some tips to help you embrace the digital journey.

Digital technologies are changing the way we live and work. More than ever, organisations are benefiting from technology to streamline processes, reduce risks and improve customer satisfaction.

For HR, this means incorporating greater automation and data into our processes, and ultimately finding new ways to work as we transition towards a digital culture. HR should be leading the digital transformation of organisations, by using technology to not only deliver solutions, but to experiment and innovate. Yet, as we all know from experience, it’s not always so straightforward.

Transforming digitally is not just about purchasing the latest app and expecting it to revolutionise the way you work. It’s about making well-thought and strategic decisions that are part of an on-going and adaptive process, one which is understood and supported by those working on the front line.

Here are a few tips for you to consider as you take on digital transformation:

1. Understand your objective.

Do you have a clear purpose for the tool? Or a specific issue you want to resolve? If you don’t understand the need for the change, you might end up complicating processes rather than simplifying them.

2. Generate organization-wide support.

If you want to shift the culture of the organisation to be more digitally minded, you’ll need everyone on board, especially the C-Suite. By using a core project team to champion the digital transformation, you can generate the stakeholder support essential to turning a new tool into a new way of working.

3. Keep it simple.

Don’t over complicate it. Consult employees and leadership to identify priorities, then pick one and keep it simple. Once you’ve mastered minor transformation, you can move onto something more complex.

4. Communicate.

You’ll need plenty of communication to ensure that the transformation sticks (and isn’t thrown in the trash with the last ‘good idea’ someone had). Between IT, the C-Suite and the end users of your digital tool, you’ll need to communicate timelines, potential disruptions and who to go to when issues arise.

5. Consider it a journey.

Digital transformation is a journey that requires continuous monitoring. Digital challenges change over time and so do the people addressing them, so make sure to provide regular training and support for employees, as well as making constant improvements to technologies where necessary. Don’t forget to evaluate the results to make sure that the product or app is still accomplishing what it set out to achieve.

 

What digital tools have changed the way you work? Share your experiences in the comments below.

 

International Consultants Centre has over 25 years’ experience in global mobility, including assignment management, benchmarking, and policy review and development. For more information on our services, please get in contact.

 

Image source: The Wharton School, University of Pennsylvania

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